Things to Know
FAQs
Our FAQs cover general industry-related questions and specific details about Southern Copper’s products, services, and operations. This ensures that you completely understand our company and the various aspects of the copper industry. We aim to empower you with the knowledge and insights to make informed decisions and stay ahead in this competitive market.
Commonly Asked Questions about Southern Copper Supplies
Yes, we do! Send an email to info@southerncopper.com for any custom cut requests, or material needs that you may have.
Order fulfillment occurs in our main warehouse, located in Pelham, Alabama.
Orders less than 150 lbs will be shipped via UPS or FedEx Ground. Orders exceeding 150 lbs will ship via motor freight.
We will send you an email notifying you that your order has shipping, along with its tracking number.
While most of our customers are within a 2-day shipping zone via UPS ground, delivery will depend upon the shipping method chosen and distance it needs to travel.
For example, if UPS 2nd Day Air is selected, the order will be delivered 2 business days from shipment.
Delivery dates are counted in business days and the day of shipment is not included. For instance, if a ground shipment is supposed to take 3 days, and it is shipped on a Wednesday, it will arrive 3 days later the following Monday.
Visit our shop and put what you want in your cart then proceed to the checkout! Our system works with UPS and FedEx Rates to automatically calculate the shipping on step 3 of checkout. As you add or subtract items from your cart, the system recalculates. Also, you aren’t obligated to complete the order once you proceed to that step, so don’t let that deter you